Your Personal Travel Concierge is Here: Trip.com Redefines Journey Planning with AI-Powered Trip.Planner
Imagine this: you’re planning a dream vacation to a country you’ve never visited. Instead of drowning in a dozen open browser tabs, cross-referencing guidebooks, and frantically checking train timetables, you simply tell an app where you’re going, for how long, and what you love to do. Moments later, a complete, bookable itinerary appears—one that knows to suggest a family-friendly wildlife park for your kids, a highly-rated accessible restaurant for your elderly parents, and the seasonally-perfect hidden gem only the locals usually know about.
This is no longer a glimpse into a distant future. It’s the reality launched today by Trip.com with the global rollout of Trip.Planner, a revolutionary AI-powered hub designed to transform the complex, often stressful chore of travel planning into a seamless and genuinely enjoyable part of the journey itself.
From Overwhelmed to Overjoyed: The AI Concierge in Your Pocket
Trip.Planner acts as a digital travel concierge, leveraging a massive database of over 20 million geo-tagged points of interest and real-time transport data. The process is brilliantly simple, designed for the user first. You start by answering just three questions: your destination, trip duration, and—most importantly—your personal travel style.
This is where Trip.Planner truly shines. Gone are the days of one-size-fits-all tourist traps. The AI crafts hyper-personalised itineraries based on profiles including:
- Culture Buff: Immersive museum tours, local performances, and artisanal workshops.
- First-Time Visitor (Classic): Iconic, must-see sights that define a destination.
- Family-Friendly: Theme parks, interactive zoos, and activities with little ones in mind.
- Nature Lover: Scenic hikes, national parks, and breathtaking coastal walks.
- History Enthusiast: Deep dives into heritage sites, ancient landmarks, and traditional districts.
“Trip.Planner is a cutting-edge tool that combines reliable data with rich itinerary management to redefine how travellers plan their journeys,” said Mr. James Liang, Co-founder and Chairman of Trip.com Group. “We will continue to push the boundaries of innovation to create greater value for our users.”
More Than Suggestions: A Hub of Trust and Efficiency
But what good is a perfect plan if it’s not grounded in reality? Trip.Planner is built for trust. Every recommendation is powered by verified, real-time data. It checks official opening hours, calculates typical visit durations, and provides accurate transport estimates to ensure your ambitious day of sightseeing is actually feasible. It intelligently suggests practical necessities—like airport transfers upon landing or a car rental for a remote countryside stay—seamlessly integrating them into your plan.
The platform is a true all-in-one integration. Flights, trains, hotels, restaurants, and attractions can all be viewed, planned, and booked directly from the itinerary view, eliminating the frustrating app-switching that plagues modern travel planning.
For those seeking an extra layer of expertise, especially for milestone trips like honeymoons or niche adventures, an in-app AI chat offers access to expert-vetted recommendations on demand.
A Canvas for Your Adventure
Perhaps the most liberating feature is the flexibility. If you have existing bookings on Trip.com, you can import them instantly. The itinerary editor functions like a digital canvas, allowing you to drag and drop activities, rename them, add personal notes, or replace a suggestion with a single click. A floating AI button remains ever-present, offering real-time, alternative suggestions as you tweak your plans, ensuring your itinerary is a living document that perfectly matches your whims.
“With Trip.Planner, we are offering a truly smart assistant that adapts to user preferences, simplifies decision-making, and puts joy back into trip planning,” said Bonnie Bao, Director of Product for Itinerary & Map at Trip.com Group.
Trip.Planner is now live, currently available on English-language Trip.com sites in key regions including the United States, Canada, the UK, Australia, New Zealand, and several markets across Asia and the Middle East, with a broader rollout expected in the coming months.
The message is clear: the era of chaotic, self-managed travel planning is over. The future is personalised, proficient, and powered by an AI that doesn’t just plan your trip—it understands you.#
