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Globe gears up restoration activities and business continuity protocols

PUBLIC ADVISORY
Lawin disrupts communications services in some parts of Northern Luzon
Globe gears up restoration activities and business continuity protocols

Two-hundred twenty five (225) kph-strong winds from Typhoon Lawin resulted in commercial power interruption, multiple fiber cuts and service disruption in parts of Northern Luzon. Globe reported voice, call and data service disruptions in selected areas in Abra, Cagayan, Kalinga, portions of Ilocos Norte and Apayao.

Customers in the said areas will temporarily experience difficulty in accessing communications services. PAGASA has donwngraded Lawin from supertyphoon to typhoon level offering opportunities for early restoration of Globe services. Network redundancies were activated to alleviate the impact of service disruptions to customers.

Globe technical teams have already been deployed to restore damaged facilities. In the meantime, Globe is also in close coordination with government agencies to deploy relief operations in areas affected by the typhoon. Further advisories will be released to update customers on the restoration of various services. —Yoly Crisanto, Globe Senior Vice President for Corporate Communications.# (Yoly C. Crisanto, Head, Corporate Communications, Globe Telecom, Inc.)

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